IMPROVE - Involving the community to co-produce public services

IMPROVE aims to increase the level of innovation in six NPA peripheral regions in the field of technology-driven public service solutions. It adapts a novel living labs-driven approach to maximise knowledge transfers between regions and stakeholders.

Real communities are applying this approach in the co-production of several public services. The tools developed and methodologies used are ready for adoption by other interested regions with a view of extending the results of the project.

Contact

Jose Manuel San Emeterio
ERNACT EEIG
Letterkenny, Co. Donegal, Ireland
jsanemeterio{at}ernact.eu
+353 74 9168212

Our partners in Iceland have focused on enhancing e-services in the Planning and Environmental Department of Borgarbyggð.

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Derry City and Strabane District Council has focused on including citizen participation in their Local Development Plan (LDP).

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Our partner Donegal County Council has co-produced different pre-planning spatial services with their communities in Donegal (Ireland).

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Norwegian partner, Western Norway Research Institute, is developing two services for health care applying our novel co-production methodology.

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ALAV have implemented various e-health technologies for dependent elder people and home care employees.

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Our partners, the Regional Council of North Karelia and Karelia University of Applied Sciences, have developed e-care communication services.

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ALAV video produced for IMPROVE has been recognized on a national level as one of the most successful and interesting videos in its field.

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The collaboration was seen as an opportunity to build on the successful engagements with local champions in the Letterkenny Cathedral Quarter.

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The ERNACT network of regions, lead partners of the project, have represented IMPROVE during this event to explore blue opportunities.

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