Our Finnish partners, the Regional Council of North Karelia and Karelia University of Applied Sciences, have co-produced a set of e-care communication services consisting of technically advanced solutions that are easy to set-up and use, providing to the implementing organisations with new means to reach their targeted users in an interactive way.

This is the result of a process where they have involved 25 local champions to develop and test services ensuring that it responds to real needs of their community. Among the services implemented we find:

• HUBLET, a loanable tablet device introduced by the North Karelia Regional Library, Vaara Kirjastot. These devices work in the libraries network and are freely meant to be used by the customers.
• Advanced streaming solutions tested by the Martha Organization for example, in carrying out interactive cooking demo sessions for their users. With the help of MEVO-cameras, it is possible to stream events straight to the customer’s own devices.

These services are having a significant impact:

• On the community - providing better accessibility to the different kind of important healthcare information (eServices, information sessions) and a better involvement of citizens in whole North Karelia area
• On the public service providers - offering new technical solutions that allow them to reach more people in scarcely populated North Karelia region and share their knowledge and information to their users in an interactive way.

If you are interested in this service and want more information, you can contact:

Regional Council of North Karelia or Karelia University of Applied Sciences.